Data Recovery Process


Data Recovery Service Process Customers in Hangzhou, Beijing, Chongqing, Shanghai, Ningbo, Shenzhen, and surrounding areas

1. Deliver the media to our data recovery center (local pickup available within city limits).
2. Specialists inspect the media.
3. Recovery cost is determined based on inspection results.
4. Customer completes the Media Repair Work Order.
5. Sign a Data Recovery Confidentiality Agreement if required.
6. Engineers perform data recovery.
7. Customer verifies data, makes payment, and copies recovered files.

Data Recovery Service Process Customers in other regions

1. Download and complete the Media Repair Work Order.
2. Send the drive and the completed Media Repair Work Order to the Data Recovery Center via express courier:
Chongqing Center:
Zip Code: 310013
Address: Rooms 1322-1323, Buynow Tech Building, No. 23 Jiaogong Road, Hangzhou

Recipient: Deng Yanjun
3. Upon receipt, the Data Recovery Center will immediately inspect the drive and notify you of the diagnosis and recovery cost by phone.
4. JiWang Data Recovery engineers will perform the recovery and email you the directory tree of the recovered data.
5. After confirming the results, remit the service fee to the designated account and fax the payment proof to the Data Recovery Center.
6. Upon receiving the payment proof, we will return your drive and recovered data via express courier. For urgent requests, recovered data can be delivered via email or FTP.

 
Data Recovery Process Chart



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